Refund Policy
Use this guide from our store to review returns, exchanges, and refunds. This guidance applies to dewbalmco.shop. For help with this page, contact rishuksingh82@gmail.com.
Store guidance on exceptions
For customers using this website, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
Information covering eligibility
For purchases made through this website, our store applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
Store guidance on starting a request
The following starting a request guidance applies to purchases from our store. When requesting a return or exchange, contact us at rishuksingh82@gmail.com before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
Details about refund timing
For customers using this website, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
Our approach to condition of returns
Customers can rely on the following guidance from our store about condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
What customers should know about support
For purchases made through this website, our store applies the following guidance on support. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
How we handle eligibility
For purchases made through this website, our store applies the following guidance on eligibility. For return or exchange assistance, contact rishuksingh82@gmail.com or 470-385-9935. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
Our approach to order problems
We publish this order problems guidance for customers using this website. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. This section applies specifically to dewbalmco.shop. Questions about this section may be sent to rishuksingh82@gmail.com.
Contact Information
Email: rishuksingh82@gmail.com
Phone: 470-385-9935
Physical address: 205 Conklin Ave, Grand Forks, North Dakota, 58203, United States